Anti-Spy.Info > File library > backweb-8876480.exe

Information about backweb-8876480.exe file

File: backweb-8876480.exe
Name: Logitech Desktop Messenger
Product: Mouse/Keyboard/Webcam software
Manufacturer: Logitech
Risk factor (Virus/Trojan/Spyware): Rating

"backweb-8876480.exe" is installed with the software for Logitech products. It checks for software upgrades from Logitech.
It's present under Software => Logitech Desktop Manager, where it can be uninstalled.

See also

Backweb, suggest they only monitor keyboard / mouse activity, so they know when the computer is inactive, they claim they don't record key strokes. (source)

From the backweb developer: Compaq, HP, McAffee, F-Secure, Western Digital, Logitech, Kodak and IBM are some of BackWeb's customers. Each of these vendors bundles a customized BackWeb client into their products that are then shipped to their end users. These companies use the BackWeb client to distribute drivers, software updates, patches and critical information from a secure server at their site directly to their users' hard-drives. Read more.

From One of the adware programs swept up by Spy Sweeper on my system was BackWeb from BackWeb Technologies, a company that works with IBM, Hewlett-Packard, Siemens and others. Talk about mixed messages: Spy Sweeper assessed BackWeb as a "medium" threat to my system but nonetheless indicated that the program "is generally used for legitimate purposes" and "should only be removed by advanced users after careful research and consideration." In my case, it arrived with a download of free Kodak picture software. Kodak says the program is used legitimately to make sure users have the latest version of Kodak's software. A BackWeb executive also said the software isn't spyware. And BackWeb has successfully lobbied some anti-spyware software companies to have BackWeb removed from their lists.

The files IAdHide.dll, IAdHide3.dll, dlgli.exe and tempiadhide3.dll are also part of BackWeb.

You can obtain detailed information about backweb-8876480.exe and any other processes running in the background using a tool like Anti-Spy.Info. Please note that malware files are often named like well-known files to cover up its true intentions. So it's recommended to validate the file and the file's location on your computer. If you find the file belonging to a "non-Microsoft" process in your Windows folder, then it could be malware.

User feedback

There were 515 user requests for that file. 26 users classify it as harmless. 5 users classify it as not so dangerous. 18 users classify it as neutral. 23 users considered the file to be suspicious. 27 users classify it as bad and recommend to delete backweb-8876480.exe. 18 users didn't classify it ("don't know").

Ratinglogitech hardware zusatzsoftware
RatingThis is mouse infrared software Chris Ninness
RatingVon Logitech sucht nach neuen Updates für die Hardware
RatingIts only become a problem since I tried to remove it NoOracle
RatingWird mit dem Logitech Desktop Messenger für automatische Software-Updates installiert. Bei mir wurde sie mit dem Programm io-Software für den iopen installiert.  link for more info Robert Wiesendanger
RatingComes with the software for Logitech products. Automatically checks for software upgrades and new products, services, and special offerings from Logitech Marco
RatingLOGITECH DESKTOP MANAGER (auto-update various logitch products) Braeden
RatingLogitech DeskTop Software  link for more info Dirk-Jan Eising(NLD)
RatingNot enough, which is the problem. I know what the major software companies are saying, but the one thing the haven't provided is the information in the packets transmitted by this program. If the use is legitimate, they need to prove they aren't sniffing any other information without a users consent.
RatingIt is definately no spy-ware. However, I should control what my PC is doing on the Net and not some plugin from hardware manifacturers Eritacus
Ratingno matter what they say the clients of backweb have hidden agenda and back web cannot deny the fact openly because their business depends on their services offered. jj open thought
RatingThe firewall in XP SP 2 blocks it. I seriously doubt that companies aren't using it to collect information. Either way, the fewer background processes running, the better. Julie
RatingLOgitech driver update prog Niall
Ratingnorton flags it as suspicious script Martin Nuttall
Ratingremove it asap..trojan downloader. ynk
RatingAny file that acesses the internet without my knowledge I consider dangerous. If enough of these kind of background programs are installed they will eventually slow down even the fastest computer. I am also not happy that Ad-aware spyware removal tool does not consider this spyware. I am very computer literate, but I have no idea how this uneeded code got on my machine. If I did know I would be complaining to the company that distributed it. Shame on Logitec if they are responsible! Matt J
RatingI had a problem with it via net zero, only when i tried to take it off. Norton does flag it, which is odd because norton is packaged with earthlink, which uses backweb processes. I think the particular backweb Norton (medium!) blocks now is from logitech installs, but I'm not trying to take it off! I run win98se, so i have enough poblem as is. Radar
RatingIt has installed itself on my harddisk, once I cant remove it by reboot, and it blocks my "search"button. Fcuck
RatingIt shuts off my computer and renders my keyboard inoperable at times. Chuck Groce
RatingI've been getting trojan problems since getting this with Di Novo Ady
RatingMS firewall blocks this program with options to ignore block. mike
RatingI removed no prob from CtrlPanel util, add/remove pgms Techie
Ratinglets other spyware run easily, but is getting better Addvanced
RatingNorton mag es nicht...aber keine Sorgen.....harmlos K3NNY
RatingA new file 873374_eng.exe ??? Avi - [email protected]
RatingBetter to be safe than sorry Patti
RatingLavasoft AdAware and Spybot and Anti-Spy.Info pick this up as spyware. Do not install it! Jimy
RatingCan be used to upload othere than logitech. Like trojan. Found on DC in Win2K domain, with no logitech mouse installed. John Doe
RatingSpysweeper hat Backweb gefundenm ist abe nicht als Preozess aufgeführt. Vor Beseitigung lag die CPU auslastung bei knapp 100% Malcolm-Justin
Ratingit came with my logitech mouse. I had no option NOT to install it. OPT IN should be the default. penguincity
RatingI had the autoupdate feature of logitech turned off, and backweb weas still running as a service. Got rid of it and had no problems so far. At *best* it's bloat-ware IT Guy
RatingAfter researching the issue with my team, it does not effect your PC. If you need your system resources free though, I would recommend removing it. This is not one to be paranoid about. Scottman75
RatingProgram is a part of package which comes with Logitech Mouseware - most likely - so called: Logitech Desktop Manager. Because it downloads packets without owner's knowledge nor permission - some anti-spy application classifies it as "downloader". Even I do not have any data supporting any potentially harmful or unwanted purposes of this software ...still company's (Logitech) practices concerning installing and downloading software into clients computer seems to be at least questionable. Robert K
RatingI know it been on since keyboard installation, neither panda nor mcafee care chris
RatingDas ist eine für die Logitech Maus verwendete Datei, jedoch sehr nervend MasterOlek
RatingTrojan can piggy back on carrier yet Backweb does not intentionally moniter keystroke. Zonealarm Software rates BW as not a threat, but streaming software. Streaming is the problem, the port is monitored and open to hack. Wilhelm
RatingThe fact that Logitech would use suspicious driver names containing the word "hide" in it and also the suspicious sounding "backweb" is enough for anyone to clearly label it spyware. This spyware is alot more malicious than you think. Jonathan
RatingIt slows my computer when i use it and start-up. It just installs itself! Anthony
RatingI've done a ton of research- there are a ton of websites saying that it is dangerous and should be removed immediatly, yet as many again saying that it is fine- better safe than sorry, though. And the less background tasks, the better. Dylan
RatingI recieved it with Kodak software, and had some problems removing it from the control panel, add/remove programs. sparky
RatingI already have a virus problem, it makes the CPU go up to 100% Not good Jan-Arne Hatlelid
RatingSometimes, I can't start any progams or folders after windows xp startup. The harddisk is running..only rightclicks on the desktop area works (refresh does work). After opening task manager and cut off the backweb shit in processes... my windows work properly. Shame on Logitech!! It shouldn't be legal to bundle it to the hardware. Yez
Ratingwiped out my Mouse drivers and DSL drivers, after I installed the mouse. Richard
RatingIt wont let me shutdown my computer, it slows and sometimes halts altogether my dial up connection :( DK
Ratingit causes shutdown problems-"backweb has caused an error"-get this weveral times a week lynda
RatingI agree with Patti - better to be safe than sorry... But I believe the vendors should give a warning and let the end users make up their own minds as to whether or not the product is installed. Lets face it - you can always download a software patch from a vendors website - you don't need constant monitoring for new drivers of a keyboard or camera Sarge
RatingInstalled with Kodak EasyShare software. SP2 firewall immediately blocked it which was a nice surprise. The danger potential is great because you don't really know what info about you they are transmitting. Robert
RatingCaused serious malfunction of 98SE OS. Installed with Logitech WebCam, that's when the trouble started. Uninstalled Logitech Cam and removed related software but "BackWeb" fragments remain on hdd. Disabled it in MSCONFIG, and returned product and purchased Creative WebCam. Runs without the problems as experienced with Logitech Cam. I feel it is "spyware". I won't buy anymore Logitech products, and will not support any manufacturer that uses spyware with their products. . John
Ratingmost "backweb" is spyware useless
RatingI call it Adware installed with Logitech software. Although the name sure makes it sound like something worse. Netnut
Rating mouse & keyboard software
RatingBackweb is used for legitimate purposes by trustworthy companies, however it is also used to record keyboard stokes and internet habits in order for it to determine what is "best for you". This is MY pc, not theirs. I do not want my internet habits being sent to anyone. I suggest you remove it from your PC and simply update any programs that utilize Backweb manually instead. If you are really not sure you want to because of the hype that some of the software manufacturers spewl............ firewall it. Backweb is trecherous. Don't believe it? Remember C-dilla! Diverse-Simplicity
RatingThis file deactivated my norton antivirus!!! As i deleted it from my autostart my antivirus worked again, but if i restart my pc, its again in the autostart... Michael
Ratingappeared after I installed logitech software Yorkie
RatingI am searching for explanation, it's not microsoft and the Logitech webcam I've got for free by my new system, as gift I am going to look by Logitech for an explanation! Peter van Arkel
Ratingdefinitiv Mouse software ( update des treibers) wufli
RatingProducing lots of files in my computer. ZoneAlarm can stop it with no problem. Sverre
RatingWhen I allowed this file to access the internet via my first firewall, the second showed that it was about to transmit a binary containing the last URL visited. I can think of no good reason why Logitech need this information. Fred
RatingLogitech Desktop Messenger search for updates  link for more info Alex
RatingThis is to do with Logitech, I use Platinum Internet Security and you tell it to block.  link for more info Jim
RatingNorton calls it malicious. It slows my XP Pro startup process. Logitech did not give me any notification that it was being installed, let alone the option to opt-in. Run a search on your machine for it, then remove it.
RatingThere is no reason to record mouse clicks or key strokes, as windows can do that itself. This probably can mess up the security of your computer. SleeplessHacker
RatingIts not protected agenst attack Kasper, Denmark
RatingCame with Logitech Software for the Webcam.. Nrip Niihalani
RatingIt is a legitimate prog. I won't use it though. There are other methods of finding and getting updates. Valkyri001
RatingPart of the Logitech Desktop Manager. Not needed to run a Logitech webcam. If you want to remove this feature, simply remove "Logitech Desktop Messenger" from Add/Remove programs in the control panel. BillyBTall
Ratingi got it after installing logitech camera.... you dont need it at all, look in add/remove programs uninstall uneeded Logitech utilities installed with their products...Blackice firewall does not like it, and suggests blocking. (thats good enough for me ) ColdStone
Ratingit freeze down my computer, i think maczimse
RatingThis file makes my Pentium III Thinkpad running windows XP run substantially slower.. Kelly J.
RatingI havnt had any problems. I didnt uninstall it just to avoid any problems. I blocked its access to the internet with ZoneAlarm. Whenever it tries to access the internet I get an alert from ZoneAlarm and my Firewall with the options to block or allow. COLONY71
RatingIts part of Logitechs Software Creeper
RatingThis is mouse automatic update Magnus
RatingMy Norton AntiVirus Program was halted, LiveUpdate would not run, and my computer's functionality was compromised due to a Trojan acquired through Logitech's Messenger service/Backweb. I would highly recommend getting rid of this! I am still trying to reinstall my Norton Antivirus program and activate its Live Update capabilities with very little success as my Logitech Desktop Messenger is blocking all communications. Alicia
RatingThis comes with the installation software for Logitech mice,there is an option not to activate it during the installation process.Norton Antivirus calls it a malicious script. YZFR6
RatingIt came with Kodak Software and when I Uninstalled Kodak software there were references to it all over the registiry and it was still running. I have wasted at least an hour manullly removing it Ron H
RatingZonealarm indicates this program is trying to act as a sever on the internet. This should not be required if the use is to collect information passively. Brian
RatingI removed it with no problem using Control Panel add/remove programs Paul
Ratinginstalled (had no choice) with a logitech quickcam messenger webcam, the moment i removed this my IE prevented me from browsing the web, after many hours of troubleshooting, uninstalling reinstalling logitech software and IE, eventually had to reformat and reinstall XP as it just wouldnt let me back on, it wasnt a prob with the broadband as my other comp worked fine as usual, this backweb really pissed me off, logitech are no longer on my product wish list. adz
Ratingi couldn't access the internet untill i removed it from system processes list
Ratingmade pc slower & seems to have a mind of its own sometimes Terasets
RatingMessage comes up as to the blocking of it when I turn the PC on. Charley G. Kidder, Jr.
RatingLogitech works fine without this crap. Unnecessary. Delete it asap. CyberCrud
RatingWhatever it is, I don,t need it. Uses resources. Keeps coming back. Bob
RatingCame with Logitech, was removable when I found forty files picked up by HiJackThis Bob
RatingComes packed in some HP computers. Like someone else said, the name is BAD. Not sure if I should remove it or not. Wayne
RatingMine came with Logitech Desktop Messenger. It was easily disabled by going into the program itself and un-checking boxes. Jehn
RatingI would hope that a large company like Logitech would to their homework before using this software with MOST ALL of their mice. Rick
Ratingany and every process running in background is using up your processors time. All parasites should be removed for this reason alone. Squiggy
Ratingappeared after I installed Logitech webcam. I just did a search for more info about it on the Logitech website, but there is no help from them. So I guess I don't trust them on it and it will stay blocked as SP2 did with it in the first place. AkuTyger
RatingOkay, I have been searching on my computer for this program called 'Invisible Keylogger' and I am only 12. You see, I search it and it says it is on another network and it is not in Add/Remove programs. It is really starting to piss me off. Please help me remove it. I have no idea where it is and Spyware Doctor shows it in full scan, but just ignores it! _ Taylor
RatingLogitech Harmony Remote Update Program Michael
RatingCame with my wireless mouse and keyboard from Logitech Harry
RatingIt came with the Logitech Quickcam Messenger drivers and during the installation process it gave me the option of wheter I wanted to install this Backweb, so called "Logitech desktop Messenger", or not, so I decided not to install it, and my computer keeps crashing since when I start a videoconference with MSN messenger: Conclution, if you dont install it, the device wont work properly... Frankie
RatingRecords keystrokes, reports back to various software vendors Ed
Ratingcame with logitech graeme
RatingNorton internet security flagged this up trying to remove caused the system to crash only restoring to previous checkpoint worked i will be rebooting and not adding any of thi spyware again. In my opinion if you have it delete it spike
Ratingi dont know but i know how to get rid of it open task manager end the process and find the file in your c drive and delete it  link for more info Clark.Lawrence
RatingI must admit the name of the process is a little concerning which is why I am currently trying to find out more about it.. that being said it is not causing me any issues AFAIK however I would appreciate if people such as "Jonathan" & "useless" could explain themselves a little better or provide a link to further info rather than making generic / unsupported statements such as "This spyware is alot more malicious than you think" and "most "backweb" is spyware" silverarcher
Ratingwhen i try to remove it i get a msg saying i'm not permitted to uninstall.. this bitch is going down asap! When i want something on MY computer i will install download and install it myself.. fuck off logitech and all the others who use this bastardised software gridpoint
Ratinglogitech software for checking for driver /software updates. my personal feeling is that it's a perfectly safe but unnecessary item. if you don't like it, disable it. This is not spyware, however some variants of backweb are used to download updates for spyware on your system.  link for more info nicholas
RatingIt depends on how it was installed. It can be used maliciously or legitimately and you should make that determination before you delete it. Some companies use it for online support. Grayson
Ratingi have been working with logitech for a long time now and have a fair knowledge of most of the products and software manufactured by it. Backweb is installed only to provide you with news on software updates, if available, and THATS ALL. no malicious behaviour, no key -logging, and certainly not a trojan downloader or a virus. some antivirus programs or anti spyware programs report it as a virus.. and thats perfectly normal coz these programs are designed to report any such activity in the system that goes on without the "specific" user consent... the backweb is more of a comfort than nuisance chandan
RatingLogitech Mouse incorporated .exe file, that you don't need. You can use HijackThis to fix it. Backweb-8876480.exe is a sort of spyware. Krizz
Ratingbeen poppin up lately on my logitech products.....there is a folder in my hewlett packard computer program files for backweb security....came with the computer......not installed...and not excepted in firewall settings....still shows up ......anything that uses confusing language to make you try to accept it is not wanted in my computer....when you say no to accepting the certificate...the warning that comes up uses "ok " as the way to halt the process...and cancel as the way to install....think whoever put it in my computer is a greedy sneaky bastard at the least hmmmm
RatingMcAfee flags it as a "component of the potentially unwanted program BackWeb", but McAfee's AntiSpyware does not remove it. I don't see it at Control Panel Add or Remove Programs. Anita
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